Laboratório Álvaro sets a new digital standard for diagnostics across Brazil

Who is Laboratório Álvaro, and what role do they play in the healthcare or wellness ecosystem?

Laboratório Álvaro is one of Brazil’s leading clinical diagnostic providers, based in Paraná and part of the Dasa Group, offering laboratory tests, vaccinations, home collection, and digital health services. Acting as both a consumer-facing lab and a reference provider for other institutions, it combines medical excellence with digital innovation to deliver modern, patient-centred diagnostics. 

Álvaro operates through two strategic fronts: direct B2C services to individual patients and Álvaro Apoio, a nationwide reference laboratory network that provides logistics, analysis, and technical support to clinics and labs across Brazil. This dual model gives Álvaro broad reach across regions and segments in the Brazilian diagnostics market.

The problem

What limitations did Laboratório Álvaro face with lab result delivery, data workflows, or digital patient experience?

As Álvaro expanded both its consumer services and its Álvaro Apoio network, its digital experience became fragmented between B2C and B2B lines of business. Patients faced complex access to test results and limited engagement in digital channels, while partner labs increasingly demanded innovative tools to differentiate their own offerings. Behind the scenes, multiple result templates, data formats, and integration layers created operational complexity and placed a heavy burden on internal technical teams. Álvaro needed a unified, modern digital layer for lab results that could serve its own patients and its partner network without requiring a large, ongoing investment in custom development.

The solution

How did OpenHealth’s Health Portal, Lab API, or Digital Reports transform lab data delivery for Laboratório Álvaro?

Laboratório Álvaro implemented OpenHealth’s Lab Data and Digital Experience infrastructure as the foundation for its results experience. OpenHealth’s data pipeline parses, normalizes, and standardizes lab results across systems and LIS platforms, ensuring consistent biomarker naming, units, and reference ranges regardless of where the test was processed. 

On top of this harmonized data layer, Álvaro launched an interactive digital portal powered by OpenHealth’s Health Portal. Patients now access their results through a seamless, visual interface that improves usability and engagement, while Álvaro Apoio can offer the same premium digital experience to its partner labs as a white-label innovation feature. Simplified integrations and a consistent results model reduce technical complexity and allow internal teams to focus on core medical services and partner expansion instead of maintaining multiple bespoke front ends.

The impact

What measurable improvements did Laboratório Álvaro achieve after implementing OpenHealth’s digital health infrastructure?

With OpenHealth in place, Laboratório Álvaro consolidated its previously fragmented result workflows into a single, intuitive digital experience that serves both direct patients and B2B partners. Patients receive faster access to results alongside visual, educational tools, driving higher satisfaction and deeper engagement with their health data. Partner labs gain a powerful new value proposition by offering Álvaro Apoio’s branded digital reports without investing in their own development, helping them compete more effectively in local markets. At the same time, Álvaro improved operational efficiency, reduced maintenance costs, and strengthened its reputation as a digital innovation leader within Dasa’s network and the broader Brazilian diagnostics sector.